Diyar Learning Hub: know our products, grow your career

How Diyar delivers Moodle-based learning platforms: architecture, themes and branding, custom plugins (reports, insights, AI Studio, TMS), AI providers, Microsoft 365 integration and hosting.

The Oracle practice led by our technical managers: Oracle Database and PL/SQL, APEX low-code applications, Fusion Cloud extensions with VBCS/OIC and reporting.

How Diyar extends and integrates ERPs: SAP HANA and S/4 side-by-side extensions, OData services, Odoo integration and finance/procurement flows, using the Bookstore extension project as the reference example.

Customer and citizen relationship management: contacts and accounts, service requests, omnichannel case handling, campaigns, knowledge base and e-services portal integration.

SIS for universities and institutes: admissions, registration, timetabling, grading, transcripts, student self-service portal and integrations with Banner, Moodle and payment gateways.

The Diyar TMS plugin used by HR: job description cards, competency framework, assessment cycles, gap analysis, training needs, development plans, succession planning and AI helpers. This platform runs it.

Laboratory information management: sample registration, chain of custody, test catalogue, instrument integration, results validation, certificates and accreditation reports.

Cataloguing (MARC), acquisitions, circulation with RFID self-check, member portal, digital resources and reporting for public and academic libraries.

Omnichannel complaint intake (portal, mobile, call centre), classification, SLA-based routing, escalation, investigation, resolution and citizen feedback with executive dashboards.

Vehicles, drivers, trip requests and approvals, fuel and maintenance, insurance and registration renewals, GPS/telematics integration and utilisation dashboards.

ITAM for IT departments: hardware and software inventory, licence compliance, discovery agents, assignments to employees and integration with the service desk.

Inventory module of the AMS family: items, warehouses and bins, goods receipt and issue, stock counts, reorder levels, requisitions and consumption reports.

The Diyar Asset Management Suite (AMS): asset register, barcode/RFID tracking, custody, transfers, maintenance and physical audits. Built by Custom Solutions for government and oil-sector customers.

Government e-services: citizen portals, service catalogues, smart identity and national-ID authentication, self-service kiosks and smart service stations, payments and integration with national platforms.

Designing executive dashboards: data modelling, DAX, visual best practices, row-level security, deployment pipelines and embedding into portals and Moodle.

Modern data platform delivery: lakehouse and warehouse in Microsoft Fabric, pipelines and dataflows, data quality, governance with Purview and semantic models for Power BI.

Large language models, prompting, retrieval-augmented generation, agents and tool use, evaluation and responsible AI, with the Diyar reference architecture on Azure OpenAI and open models.

Mandatory for all Diyar employees: phishing, passwords and MFA, data classification, safe use of AI tools, customer data handling and how to report an incident.

How the Diyar CSOC monitors customers: SIEM and log sources, alert triage, playbooks, threat intelligence, incident response lifecycle, reporting and SLA.

How Diyar architects design solutions: requirements to architecture, integration patterns, security by design, non-functional requirements, architecture documents and review boards.

Azure landing zones, identity with Entra ID, networking, backup and disaster recovery, cost management, security posture and the Diyar managed-cloud operating model.

How the Managed Service Center runs customer environments: service catalogue, incident, problem and change management, SLAs and OLAs, monitoring and monthly service reviews.

Working together on Microsoft 365: Teams channels per project and product, meetings and recordings, SharePoint document practices, Planner, Loop and how Teams connects to this Learning Hub.

How to present Diyar products: discovery questions, demo storytelling, handling objections, proposal and RFP writing, and using this platform to prepare a demo of any product.

For team leads and managers: setting goals, one-to-ones, feedback and code review culture, delegation, performance conversations, hiring and developing people with the TMS.

Scrum and Kanban at Diyar, sprint planning and reviews, backlog and user stories, estimation, risk and scope management, status reporting and customer acceptance.

Mandatory onboarding: Diyar history since 1980, divisions and what they build, values, policies, tools (Microsoft 365, Teams, HR portal), how projects are delivered and where to learn every product.